Passende Schulungen
finden Sie hier:
↪ Microsoft Exchange Server 2013
↪ Microsoft Internet Information Services IIS
↪ Microsoft Project Server 2019
↪ Microsoft Exchange Server 2016
↪ Microsoft Dynamics 365 Finance & Supply Chain Management
↪ SharePoint Online
↪ Apache Webserver
↪ Microsoft Azure
↪ SharePoint 2016
↪ Microsoft Exchange Server 2019
↪ SQL Server 2016
↪ HTML - HTML5
↪ IBM WebSphere
↪ SharePoint 2019
↪ Oracle Application Express - APEX
↪ Microsoft Certified: Azure Enterprise Data Analyst Associate
↪ Microsoft SharePoint
↪ NGINX Webserver
↪ Apache Spark
↪ OTRS
↪ Apache Hadoop
↪ Embedded Linux
↪ Apache Cassandra
↪ Linux Foundation Zertifizierung
↪ LPI Linux Professional Institute
↪ Microsoft Office 2016
↪ Linux Foundation
↪ Microsoft Dynamics 365 CE (CRM)
↪ Microsoft Project Server
↪ Microsoft Office 2019
↪ Scrum
↪ MySQL
↪ Microsoft 365
↪ Extreme Programming XP
↪ Elasticsearch
↪ Microsoft Dynamics NAV 2018
↪ Web Analytics
↪ Windows Server 2019
↪ Windows 10
↪ SQL Server 2017
↪ Windows Server 2016
↪ Weblogic 12c
↪ Oracle WebLogic Server
↪ Search Engine Advertising - SEA
↪ Microsoft Exchange Online
↪ Ubuntu
↪ Microsoft Access
↪ VMware
↪ Microsoft System Center 2012
↪ WordPress
↪ Microsoft Project
↪ NetIQ eDirectory
↪ Linux
↪ Debian
↪ HP-UX Unix
↪ EVB-IT
↪ IT-Vergaberecht
↪ IT-Grundschutz
↪ Hyper-V
↪ Microsoft Project Server 2016
↪ Informationssicherheit und Datenschutz
↪ Acrobat
↪ Internet der Dinge (IoT)
↪ Oracle Forms - Designer - Reports - Entwicklung
↪ ActiveMQ
↪ CMS Content Management Systeme
↪ Microsoft Teams
↪ Application Programming Interface (API)
↪ Windows Server 2025
↪ Visual Studio 2017
↪ Team Foundation Server 2018 - TFS 2018
↪ Microsoft Certified: Identity and Access Administrator Associate
↪ ISO / IEC 27001
↪ Microservices
↪ AWS Certified Security - Specialty (ACSS)
↪ WebServer
↪ Windows Server 2022
↪ Microsoft 365 Certified: Teams Application Developer Associate
↪ Online Marketing
↪ Microsoft 365 Certified: Administrator Expert
↪ Microsoft Certified: Azure DevOps Engineer Expert
↪ Microsoft Certified: Azure Solutions Architect Expert
↪ Microsoft Certified: Dynamics 365: Finance and Operations Apps Developer Associate
↪ Microsoft Dynamics 365 Zertifizierungen
↪ Seminarraum Darmstadt
↪ Microsoft 365 Certified: Teams Administrator Associate
↪ Microsoft Office 2021
↪ ITIL® Zertifizierungen
↪ ITIL®
↪ Management & Business-Skills
↪ IT-Service Management
↪ Microsoft Certified: Information Protection Administrator Associate
↪ Resilienz- & Stressmanagement
↪ CRM & ERP
↪ Scrum Zertifizierungen
↪ Maven
↪ Nintex
↪ PMI® Zertifizierungen
↪ Blockchain
↪ VBA Programmierung
↪ AWS

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ITIL Incident Management| Administration und Infrastrukturumfeld| 1st und 2nd Level Support

Profil

 

Betriebssysteme

 

                       

 

Debian

 

Microsoft Windows 10

 

Microsoft Windows 2000

 

Microsoft Windows 7

 

Microsoft Windows 8

 

Microsoft Windows Server 2000

 

Microsoft Windows Server 2003

 

Microsoft Windows Server 2003 R2

 

Microsoft Windows Server 2008

 

Microsoft Windows Server 2008 R2

 

Microsoft Windows Server 2012

 

Microsoft Windows Server 2012 R2

 

Microsoft Windows Vista

 

Microsoft Windows XP

 

Ubuntu

 

 

 

 

 

Datenbanken            

 

           

 

MS Access

 

MySQL

 

 

 

Infrastruktur

 

 

 

Active Directory Domain Services (ADDS)

 

Anti-Virus

 

Domain Name System (DNS)

 

Dynamic Host Configuration Protocol (DHCP)

 

Lightweight Directory Access Protocol (LDAP)

 

MS Hyper V

 

MS SharePoint

 

MS SharepointPortal

 

MS Windows Terminal Service

 

MS WSUS

 

Thin-Clients

 

VMWare ESX

 

VMWare ESXi

 

Webserver Apache

 

Webserver IIS

 

Webserver nginx

 

WINS

 

 

 

Netzwerktechnik   

 

           

 

DSL

 

Ethernet, FastEthernet, Gigabit-Ethernet

 

FireWall

 

Hubs

 

IMAP

 

ISDN

 

LAN

 

POP3

 

PPP

 

PPPoE

 

QoS

 

Router

 

Routing

 

SMTP

 

SNMP

 

Switch

 

TCP/IP

 

VPN

 

WAN

 

WLAN

 

 

 

 

 

Methoden, Verfahren          

 

 

 

Aufbau- und Ablauforganisation

 

Changemanagement (ITIL)

 

Clustering

 

Design Infrastrukturumgebungen

 

DV-Organisation

 

Incidentmanagement (ITIL)

 

ITIL

 

Migrationsverfahren

 

Migrationswege

 

Releasemanagement (ITIL)

 

SCRUM

 

Secure Netzwerk / Netzwerksicherheit

 

Umsetzung von Testszenarien

 

Verteilte Netzwerke

 

 

 

Programmierung           

 

 

 

CSS

 

HTML

 

PowerShell

 

VBScript

 

WSH

 

 

 

Tools                             

 

 

 

Adobe Acrobat

 

MS Office

 

MS Project

 

MS Visio

 

Notepad++

 

OTRS

 

Putty

 

Remedy

 

Robocopy

 

Virtualbox

 

VMWare Server

 

VMWare Workstation

 

 

 

Weitere Skills                       

 

 

 

Betriebssystem-Architekturen

 

WiKis

 

Netzwerk-Architekturen

 

Systemsicherheit

 

Sprachkenntnisse
Deutsch
Experte
Englisch
Profi
Kenntnisse & Fähigkeiten
Access
Experte
Acrobat
Experte
Active Directory
Experte
Apache Webserver
Experte
CSS
Experte
DHTML
Experte
HTML
Experte
HTML5
Experte
IIS - Microsoft Internet Information Server
Experte
IT-Service & Support & Rollout
Experte
ITIL
Experte
LINUX DEBIAN
Profi
Lotus Notes
Experte
MS Project
Experte
MySQL
Experte
Nginx
Profi
Office 2003
Experte
Office 2007
Experte
Office 2010
Experte
Office 2013
Experte
Office 365
Experte
Office XP
Experte
OTRS
Profi
Scrum
Profi
SharePoint 2003
Experte
SharePoint 2007
Experte
SharePoint 2010
Experte
SharePoint 2013
Experte
SharePoint Online
Experte
SharePoint Search
Experte
SHAREPOINT SERVICES
Experte
Ubuntu
Profi
VMware Workstation
Experte
WEB SERVER
Experte
WebSphere Application Server
Experte
Windows 2000
Experte
Windows 2003
Experte
Windows 7
Experte
Windows 8
Experte
Windows Server 2008
Experte
Windows Server 2008 R2
Experte
Windows Server 2012
Experte
Windows Vista
Experte
Windows XP
Experte
Word 2010
Experte
XHTML
Experte